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LPW Computer Services Ltd
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Profile A widely-experienced IT manager and Service Management consultant, I offer a record of successfully delivering programmes embracing developing and improving services in a range of environments. My freelance career has mainly focused on the boundary between IT and the business and has concentrated on ensuring optimum performance across a department. I have significant experience in managing and mentoring teams for a wide range of both public and private sector clients and ensuring socialisation of new working practices. I have wide experience in delivery of complex IT-based projects. I have developed strategic plans to drive a range of business change initiatives, with a primary focus on Service Management to ITIL standards. Details of recent engagements and key projects can be seen under Case Studies A detailed consultant profile can be provided on request Summary of Key Skills Senior Programme and Project Management expertise in a range of environments Wide experience of service management solutions and procedures Line Management of IT departments of up to 70 staff and P&Ls up to £7.5m Excellent stakeholder management abilities at all levels of organisations Experienced in managing internal and external teams, third party suppliers and external consultancies. Experienced in contract negotiation and supplier management Assignment history
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